A better beginning: onboarding from day one

Onboarding total rebuilding

The company’s onboarding process was outdated and relied on obsolete materials; new employees waited up to a month for the in-person welcome training

(MY ROLE)

• Led the onboarding redesign end to end, from diagnosing to launch
• Mapped the new-hire journey and defined clear onboarding steps
• Created onboarding plans for new employees and guides for managers&mentors
• Launched a welcome pack for new employees
• Automated the onboarding process

Day 1 instead of 30

I redesigned the onboarding process end to end: clear adaptation plans and guides, a new e-learning course and automation on the Experium platform.

• Fully refreshed and rebranded all onboarding materials
• Introduced welcome emails: one for new hires, one for managers with onboarding steps and recommendations
• Launched a 1.5-hour e-learning course providing a full overview of the company’s business
• Revised and updated the welcome training content
• New employees start onboarding on day one instead of after their first month